Solutions for the property sector

Ethical and professional debt recovery

Ancillary services for commercial and residential landlords

Identification and recovery of missed sales fees from private sales

Our Sectors

Solutions for the property sector

Sinclair Taylor provides a range of solutions to the property market, with an expertise in debt recovery services.

For over 25 years, we have been partnering with leading UK estate agents, landlords, property management companies, and surveyors and architects, helping them to identify and recover owed sales fees, unpaid invoices and rechargeables.

We are proud to have been the first debt collection agency to focus on identifying lost revenue that estate agencies incur when a property that they have marketed goes on to sell in a private sale – to a buyer that they introduced. Our withdrawn listing monitoring service will confirm if there are fees due to your agency, allowing you to make an informed decision on any collection of the sales commission that is owed.

We work collaboratively with our clients, with a commitment to protecting brand reputations at all times.

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Estate Agents

For over 25 years, we have been partnering with the UK’s leading high street and online estate agencies, providing a range of services to help them improve efficiency and profitability.

Letting Agents

Sinclair Taylor has a range of services built around the needs of letting agents who are managing property of behalf of UK commercial or residential landlords. We offer a range of comprehensive solutions to help reduce the amount time spent on the administration-heavy management of rental properties. Our services can be taken on an ad-hoc basis or can be fully automated to integrate into your own processes. We can be as hands on as you wish. Detailed below are the services often taken by this sector.

Property Management

We work with many large property management companies who maintain either commercial or…

Residential Landlords

We hear from many residential landlords who are struggling to collect rent arrears and we are happy to advise on the best steps for recovery. In addition to services related to rent arrears, we can also offer supporting services such as tenant referencing, tracing former tenants, provision of safety certificates, and give advice on best practice when things go awry.

Housing Associations

Together with our sister company, Controlaccount, we work several large housing associations proving trace services, and the recovery of former tenant arrears and rechargeables.

Architects & Surveyors

The primary services that our roster of established commercial and residential architects and surveyors need our help with is unpaid invoices.

Facilities Management

Sinclair Taylor works with clients in the facilities management sector to help them to recover unpaid invoices for maintenance fees and building works, as well as assisting in the implementation of processes to support the management of commercial facilities.

Our Services

Tailored solutions for property professionals

We are more than just a property debt recovery agency; we provide flexible and tangible solutions to our clients, helping to solve their specific business challenges. Our services include the recovery of ad-hoc or volume invoices, collection of unpaid ground rents and services charges, residential landlord services, and the handling of customer complaints and mediation services. We also offer branded lettering, SMS, and mailing services to help our clients engage with their customers.

Missed Sales Fees

Research shows that estate agents lost out on an estimated £4 billion in fees last year after almost 50% of properties were withdrawn from the housing market by the seller, rather than sold. But did you know that 10% of withdrawn properties go on to sell to buyers where the vendor/buyer introduction was initially made by the estate agency?

Ground Rent & Service Charges Recovery

We work with property management companies, letting agents and private landlords to recover unpaid service charges and ground rents. Our recovery methods are professional, ethical, and compliant with Credit Services Association guidelines. We work to protect your reputation, alongside the need to recover rents owed.

Former Tenant Arrears

Former tenant rent arrears are often incurred as the result if a tenant abandoning a property and absconding, an eviction…

Invoiced Debt

Whilst the origins of our expertise are rooted in the property sector and debt recovery, our collection methods can be applied to any industry or sector, so we can help with any type of debts that you may have.

Free Monitoring

Sinclair Taylor offers a free monitoring service to proactively identify when a property has been sold, after being withdrawn from your agency, and who the buyer was. Frustratingly for agents, we find that the buyer was often introduced to the vendor by the agent – before moving to private sale between the parties to avoid any agency fees.

Commercial Rent Recovery

We speak to commercial landlords every day who are experiencing struggles in commercial property management, but the most common challenge is accumulating unpaid rent.

Recovery of Marketing Fees

We all understand that things change – never more so than in the property market. It can be incredibly frustrating when a property that you have marketed is then taken off your books.

Overseas Debt Recovery

Our recovery processes extend beyond UK borders, enabling us to recover property or invoiced debt anywhere in the world. Sinclair Taylor boasts a dedicated, international collections team who will evaluate any debt before preparing an effective recovery strategy, using expert knowledge of the challenges associated with overseas debt.

Other Services

We provide a wide range of supporting services to estate agents, commercial and residential landlords, property management companies, housing associations and other working in this sector to resolve other business challenges. We will work with you to find a bespoke solution to your needs, applying of vast experience in the property sector to help you achieve your goals.

About Us

Sinclair Taylor has been providing solutions to the property sector for over 25 years.

We work with leading UK Estate Agents, property management companies, commercial businesses, and surveyors and architects, successfully providing debt recovery, litigation and a range of management services. We aim to apply our expertise to help to free up your resources to focus on your core business. With a wealth of experience, we have an impressive track record and operate our debt recovery services on a no collection, no fee basis. We do not believe in a one size fits all and deliver bespoke solutions to improve revenues and productivity.

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